Reference: Interim HR Product & Project Management | Digitalization & HR Transformation

Digitalization, Process Optimization, and HR Transformation at an Energy Utility

As part of a parental leave replacement, a leading company in the energy sector was seeking experienced support in the People & Organization department on short notice. The existing People & Organization unit was already in the midst of a comprehensive overhaul of modern HR, service, and digital processes. At the same time, numerous strategic and operational initiatives were underway to digitize the entire employee journey.

The objective was clearly defined:
HR processes were to be made more digital, efficient, and future-proof, with a strong focus on user-friendliness, self-service, people analytics, and modern collaboration within the organization.

At the same time, new requirements were emerging around AI, digital work methods, governance issues, and the further development of existing HR structures and systems.

The company was therefore seeking an experienced interim manager who could quickly integrate into existing teams, provide expert project management, and simultaneously oversee various HR and digitalization initiatives.

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Responsibilities

Dr. Simon Kentsch initially served as an interim manager, providing technical support in the “Digital Solutions & Processes” division, and later assumed additional responsibilities in the “Lifecycle” division as the project progressed.

Key responsibilities included:

Temporary technical support, initially in the “Digital Solutions & Processes” area and, as the project progressed, additionally in the “Lifecycle” area
Supporting the digitization of core HR processes
Management and prioritization of ongoing project initiatives
Technical guidance for interdisciplinary teams
Optimization of processes and resource structures
Support in the further development of modern self-service approaches
Support for transformation and digitization projects
Establishment of efficient communication and management structures within the People & Organization unit

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[Translate to English:] Interim HR Project Manager supports digitalization and process optimization in the HR department of an energy utility

[Translate to English:]Interim HR Project Manager supports HR digitalization, team management, and transformation projects in the energy sector

Approach

The interim manager, Dr. Simon Kentsch, quickly integrated into the organization and took on a central role in the technical coordination of various HR and digitalization initiatives.

The focus was particularly on:

Digitization of the HR process landscape

Further development of digital employee journey processes
Support in the digitization of recruiting, onboarding, and leadership processes
Introduction and structuring of new ticket and service processes
Definition of intake channels and service level agreements
Support for the transformation from SAP- to Workday-based process structures

Functional Team Management & Transformation

Providing functional support to various HR teams and shared service structures within a dynamic transformation environment involving multiple organizational changes
Supporting the prioritization of complex topics
Managing resources and capacities
Supporting new team structures within an agile organizational environment
Promoting modern, digital, and efficient ways of working

HR Strategy, Analytics & AI

Further development of people analytics approaches
Support with vision statements, target operating models, and governance structures
Assistance with new AI-related issues within the HR organization, taking into account functional, organizational, and technological requirements

Project Management & Operational Implementation

Project management and kickoff support in the area of digital time tracking
Definition of milestones and control mechanisms
Support with team building and capacity planning

Ensuring stable operational development during multiple personnel changes within the organization

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Results

Thanks to the involvement of interim manager Dr. Simon Kentsch, key digitalization and transformation initiatives within the People & Organization unit were successfully continued and driven forward in a structured manner.

Key results included:

Successful further development of digital HR services and processes
Technical support and stabilization of several teams during organizational changes and ongoing transformation initiatives
Introduction of structured service and communication processes
Progress in the digitalization of the employee journey
Establishment of more efficient work and management structures
Further development of modern people analytics approaches
Successful project support in the field of digital HR solutions
Rapid operational effectiveness without lengthy onboarding periods

Particularly noteworthy was the ability to quickly familiarize oneself with a wide variety of subject areas, teams, and areas of responsibility and to immediately create added value, both technically and organizationally.

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Conclusion:

“This project has demonstrated just how valuable experienced interim support can be in modern HR organizations. In a very short time, we were able to actively support ongoing digitalization and transformation initiatives, provide technical support to teams, and drive new initiatives forward. It is precisely this rapid operational impact that makes interim management so relevant today.”

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[Translate to English:] Quote on the importance of interim HR management in digitalization and transformation

Interim Management for HR, Digitalization & Transformation

Interim Aid supports companies in filling demanding management and specialist roles in the areas of HR, People & Organization, and HR digitalization.

Whether it’s HR transformation, Workday implementation, people analytics, shared services, payroll, recruiting, or the digital employee journey, our experienced interim managers provide operational and strategic support to companies during complex change processes.

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FAQs zum Interim HR Product & Project Management

When is it worth hiring an interim manager for HR Product & Project Management?

An interim manager specializing in HR product and project management supports companies, particularly with HR transformations, digitalization projects, temporary leadership roles, or the further development of modern HR processes. Especially when multiple projects are underway simultaneously, experienced interim support provides rapid operational relief and ensures structured implementation.

What are the responsibilities of an interim HR project manager?

An interim HR project manager is responsible for, among other things, overseeing the digitization of HR processes, implementing new systems, optimizing employee journeys, managing HR projects, and providing subject-matter coordination for interdisciplinary teams.

Can an interim manager oversee HR digitalization projects?

Yes. Interim managers often assist companies with the digital transformation of recruiting, onboarding, payroll, and self-service processes, as well as with the further development of modern HR systems such as SAP or Workday.

What are the benefits of interim management for HR transformations?

Interim managers bring experience from a variety of companies and transformation projects. This allows new processes, structures, and ways of working to be established more quickly and ongoing projects to continue without lengthy onboarding periods.

How quickly can an interim HR manager get started?

Depending on the scope and requirements of the project, suitable interim managers can often be introduced within 24 to 48 hours.

What issues do interim managers in the People & Organization field typically deal with?

Typical topics include HR process optimization, HR shared services, people analytics, change management, employee experience, leadership processes, HR system implementations, and the digital transformation of the entire employee journey.

Do interim managers also provide support for AI-related issues in the HR field?

Yes. Many companies bring in interim managers to help structure initial AI strategies in HR, address governance issues, or further develop digital HR processes from a technological standpoint.

Why is interim management particularly well-suited for transformation projects?

Interim managers take on responsibilities immediately and bring both hands-on operational experience and strategic expertise to the table. This enables rapid stabilization and the ongoing development of key projects, particularly during dynamic change processes.